FAQs
General Questions
Q: What courses do you offer?
We offer American Heart Association (AHA) courses including CPR, AED, BLS (Basic Life Support), First Aid, Pediatric First Aid, and CNA Exam Preparation. All courses include hands‑on training and certification upon successful completion.
Q: Where are your classes held?
Classes are held at scheduled locations in Florida. The exact address will be provided once you register.
Q: do you provide mobile service?
Yes. Our classes are flexible and designed to fit your needs.
You can come to us, or we can come to you.
- On-site classes available at our training location
- Mobile training offered for workplaces, schools, groups, and organizations
- Ideal for healthcare facilities, businesses, daycares, churches, and private groups
Whether you’re an individual or a group, we make training convenient, professional, and stress-free.
Q: How do I register?
You can register and pay for classes directly on our website through the “Courses” page.
Certifications & eCards
Q: When will I receive my certification card (eCard)?
After successful completion of your course and skills evaluation, the AHA will issue your eCard. eCards are usually emailed within 24–72 hours after class. If you haven’t received it within that time, check your spam folder or contact us.
Q: What do I do if I didn’t get my eCard?
Make sure your email address was entered correctly at registration. If you still haven’t received it after 72 hours, contact us for help.
Rescheduling & Attendance
Q: Can I reschedule my class?
Yes. You may reschedule one time with at least 24 hours’ notice. If you don’t contact us in time, your class fee may be forfeited or require a new registration.
Q: What happens if I don’t show up?
No‑shows without prior notice may forfeit the class fee and will need to rebook. Please arrive on time and communicate with us if you expect to be late.
Age & Requirements
Q: Is there a minimum age to take CPR or BLS training?
While there’s no strict minimum age, students should be physically able to perform CPR skills and follow class instructions. For younger learners, please contact us before registering.
Q: Do I need any materials or prerequisites?
Bring a valid photo ID and be prepared to participate in hands‑on skills practice. No prior training is required for most courses.
CNA Exam Prep & Training
Q: Does your CNA prep guarantee certification?
Our CNA exam prep courses help you review and practice for your CNA exam, but completion does not guarantee state certification. Certification decisions are determined by your state’s testing authority.
Q: Do I need CPR certification to be a CNA?
Yes — most states require current CPR certification for CNAs as part of their certification requirements.
Still Have Questions?
If you didn’t find your answer here, we’re happy to help!
Contact Information
Code Red Hands‑On Training
📍Location: Serving Florida
📞Phone: 561‑489‑0882
📧 Email: info@coderedhandsontraining.com